If a resident is missing a phone number, their name will appear on your property's dashboard under the Residents Missing a Phone Number alert. Phone numbers can be added to a resident in your property management system, and will sync to Buzz within an hour.
IMPORTANT: Buzz requires phone numbers be unique per resident. Roommates may not be assigned the same phone number in Buzz. If you believe a resident ought to have a phone number in Buzz but they do not, please ensure the phone number is not already assigned to another resident.
Residents Missing Phone Number
Transcript:
0:00 One of the insights on the Buzz dashboard is this alert that shows how many residents within a property are currently missing a phone number in Buzz.
0:12 This may be because they don't have a phone number in your property management system, but you can view these residents here, and it will show you a listing of people who are currently missing phone numbers.
0:27 Now, updating phone numbers can be done directly in your property management system, and that will sync over to Buzz in about an hour.
0:34 One thing to note is that Buzz requires that phone numbers be unique per person, and so roommates cannot share phone numbers.
0:44 If roommates share phone numbers, then one roommate will have that number. And the other one won't. To remedy this, simply put a unique phone number, in for each resident, and they will, they'll disappear from this listing.